All products are shipped discreetly in a brown box with absolutely no indication as to the contents.
All our orders are packed in neutral packaging without featuring our name or logo anywhere. There is no information on the box that could give away the contents of the parcel. Nor does the name of our shop appear on the box.
Delivery only to the address provided
Your order is sent to the address you have provided. If no one is home when your order arrives, the parcel service will leave a note and try again the next day. After the 2nd failed delivery attempt you must contact the delivery service directly. A signature is always required when you receive the parcel. We do not send anything by standard mail.
Republic of Ireland: Nearly all purchases are sent via FED EX Courier. Delivery takes 3-5 days but usually sooner. Sometimes purchases are dispatched by Mail Recorded delivery if the parcel weighs less than 2kg. Over 2kg then goods are always sent via FED EX Courier.
*FED EX Courier: When you order has been shipped, you will receive an email from us which will include a tracking number and a FED EX International tracking URL which will enable you to track your delivery.
If you are not available to accept delivery of your shipment, your courier may leave you a delivery attempt notice with information on when the next delivery attempt will be made. If you need more information about your delivery, please call Fed Ex Customer Service. You can also track the status of you shipment online at FED EX Tracking.
**Delivery Updates: Please make sure to check your email spam folder for any emails from us and ‘Whitelist’ our email address, by doing this you are sure not to miss any delivery updates.
Don’t want your purchase delivered to your home or work address?
No problem. What we suggest you do, is sign up for a Parcel Motel account, that way you will be able to collect your purchase at your local Parcel Motel locker which is accessible 24 hours a day, 7 days a week. You have 48 hours to collect your parcel from your chosen pick up locker. Parcel Motel will text you when your package is ready for collection.
***If you choose to use this service, please make sure you include your mobile phone number & your Parcel Motel PMID number as part of your shipping address.
We are not affiliated with Parcel Motel in any way, for more information on their service and how it can benefit you, click here.